Terms and Conditions for Category 5 AI

Effective Date

: 01/03/2025

Last Updated

:03/13/2025

Welcome to Category 5 AI! These Terms and Conditions (“Terms”) govern the use of the services provided by Category 5 AI, a Louisiana-based AI automation agency. By accessing or using our services, you agree to abide by these Terms. Please read them carefully. If you do not agree to these Terms, do not use our services.

1. Definitions

For the purposes of this document, the following terms shall have the meanings set forth below:

“Services” refers to the AI automation, consulting, development, and other related services offered by Category 5 AI.“ Client” refers to any individual or business entity that subscribes to or purchases services from Category 5 AI.“ User” refers to anyone accessing or using the services provided by Category 5 AI, whether or not they are a paying client.“ Agreement” refers to these Terms and Conditions.

2. Service Scope

Category 5 AI offers a range of AI-powered automation services designed to help businesses optimize operations, improve efficiency, and drive innovation. Our services include, but are not limited to:

AI automation solutions tailored to business needs AI-driven data analytics and reporting Custom software and application development AI consulting and training

All services are provided on a best-effort basis. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. User Responsibilities

By using our services, users agree to:

Provide accurate, current, and complete information as required during the registration or subscription process. Use the services only for lawful purposes and in compliance with all applicable local, state, and federal laws, including Louisiana laws. Not use the services for any illegal, fraudulent, or harmful purposes. Not interfere with or disrupt the integrity or performance of the services or any third-party systems connected to them. Keep all account credentials confidential and take responsibility for any activity under your account.

4. Payment Terms

Fees: Clients agree to pay all fees for services rendered in accordance with the pricing and billing terms provided in the relevant service agreement or invoice. Billing Cycle: Unless otherwise agreed, services will be billed on a monthly or project basis. Clients will receive invoices detailing the services provided and applicable charges. Late Payments: Payments not received within 5 days of the invoice date may incur a late fee of 1.5% per month or the maximum rate permitted by law, whichever is lower. Payment Methods: Payments may be made through credit card, bank transfer, or any other method accepted by Category 5 AI.

5. Intellectual Property

Ownership: Category 5 AI retains all rights, title, and interest in and to the services, including any intellectual property used or developed in connection with them (e.g., software, algorithms, code, and designs). Client Materials: Clients retain ownership of any data, content, or materials provided to Category 5 AI for the purpose of receiving services. License: Upon full payment of applicable fees, Category 5 AI grants the Client a non-exclusive, non-transferable license to use the deliverables (e.g., software, reports) created as part of the service. This license is limited to the Client’s internal business purposes only.

6. Limitation of Liability

To the fullest extent permitted by law, Category 5 AI’s total liability arising from or related to these Terms, whether in contract, tort, or otherwise, will not exceed the amount paid by the Client for the specific service giving rise to the claim during the [12] months prior to the incident.

Category 5 AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profit, business interruption, or loss of data, even if we have been advised of the possibility of such damages.

7. Disclaimers

No Guarantee of Results: While Category 5 AI endeavors to provide effective and high-quality services, we make no guarantees regarding specific outcomes or business performance. Service Availability: Category 5 AI does not warrant that the services will be uninterrupted or error-free. The services are provided on an "as-is" basis without any warranties of any kind. Third-Party Services: Our services may include or interact with third-party platforms or tools. Category 5 AI is not responsible for the availability or functionality of any third-party services.

8. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or the services will be resolved through binding arbitration in Louisiana, following the rules of the American Arbitration Association (AAA). The decision of the arbitrator will be final and binding.

Before initiating arbitration, you agree to attempt to resolve the dispute through informal negotiation with Category 5 AI.

9. Applicable Law

These Terms and any dispute arising out of or relating to them shall be governed by the laws of the State of Louisiana, without regard to its conflict of law principles.

10. Privacy

We are committed to protecting your privacy. By using our services, you agree to the collection, use, and disclosure of your information as outlined in our Privacy Policy, which is available on our website. This policy outlines how we handle your personal data, including any rights you may have regarding access, correction, or deletion.

11. Modifications to the Terms

Category 5 AI reserves the right to modify or update these Terms at any time. Any changes will be posted on our website, and the updated Terms will be effective as of the date of publication. It is the Client’s responsibility to review these Terms regularly. Continued use of the services after changes have been made constitutes acceptance of the revised Terms.

12. Termination

By Client: The Client may terminate services by providing written notice to Category 5 AI. If the Client terminates a service agreement before the end of a billing period, the Client remains responsible for any outstanding fees due by Category 5 AI: Category 5 AI may terminate or suspend services immediately if the Client breaches these Terms, including failure to pay fees or misuse of the services.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Force Majeure

Category 5 AI shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, or other unforeseen events.

15. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Category 5 AI

14241 Coursey Blvd., STE-A-12 #341

Baton Rouge. LA 70817

225-308-8985

[email protected]
[email protected]

category5ai.com